Run corrective actions (CAPA) that actually close
Turn findings into owned, dated actions with root-cause analysis, evidence of closure and a management-review-ready report.
Step-by-step
- 1
Open Corrective Actions
Everything raised across audits, incidents and management reviews.
- 2
Raise a new action
Click New action. Link the source (audit finding, incident, buyer feedback), set owner, due date and root cause.
- 3
Track root cause honestly
Use the 5-Whys prompt to record the underlying cause, not the surface symptom. Auditors read this closely.
- 4
Close with evidence
Closure requires an evidence link — a screenshot, ticket, report or policy update. No evidence, no closure.
- "How many open non-conformities do you have and what is their age?"
- "Have any been open for more than 90 days?"
- "How do you evidence closure?"
What this workflow produces: The CAPA export with age, root cause and evidence of closure is what mature buyers ask for in stage-two due diligence.
FAQ
Aim for 30 days for minor and 90 days for major, or per your management policy. What matters most to buyers is that you have a defensible cadence.
Ready to run this in your workspace?
Start free — the workspace comes pre-loaded with the frameworks, policies and templates you need to follow this guide today.