Standards playbooks

ISO 9001 playbook: quality that wins tenders

Use the same workspace as your ISMS. Quality objectives, process risks, corrective actions and management review — all mapped.

10 min read · updated July 2026

Step-by-step

  1. 1

    Enable ISO 9001

    Controls → Add framework → ISO 9001. Clauses populate the SoA-equivalent view.

  2. 2

    Set quality objectives

    Account → Objectives. Add measurable objectives (SLA, defect rate, NPS).

  3. 3

    Track processes

    Assets → add each process. Link the risks and controls that apply.

  4. 4

    Run the internal audit

    Use the ISO 9001 template. Covers clauses 4–10.

What corporate buyers look for
  • "Are you ISO 9001 certified? If yes, in what scope?"
  • "How do you monitor customer satisfaction and complaints?"

What this workflow produces: A concise quality manual + last three months of CAPA and management review output covers most tender pre-qual questions.

FAQ

Can 9001 and 27001 share the same management system?

Yes — that's an integrated management system (IMS). ISO-STANDARD.app is designed for exactly that.

Ready to run this in your workspace?

Start free — the workspace comes pre-loaded with the frameworks, policies and templates you need to follow this guide today.

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